Andrea Vollendorf. Designing systems that scale. Leading teams that ship.
I’m a product designer with 14+ years of experience designing complex systems and turning ambiguity into products people can trust.
I’m currently Director of Design at Proof, where I set product direction while staying close to the work, partnering with product and engineering to ship durable, thoughtful solutions used daily by thousands of law firms.
I believe good design should make work feel lighter. Clear structure, thoughtful defaults, and calm interfaces reduce stress and help people move forward with confidence. I bring optimism, care, and strong judgment to the teams I work with and the products we build.
Case Studies
Customer experience redesign @ Proof
Making service of process visible and self-serve
As Director of Design, I led the redesign of Proof’s client experience, used by thousands of law firms. We transformed a fragmented, confusing workflow into a clear, transparent experience that gives clients confidence in what’s happening, what’s been tried, and what comes next—reducing support burden and protecting retention.
Liveops platform redesign @ Userwise
Designing player retention tools for mobile game developers
Userwise gives mobile game developers powerful tools to retain players. I partnered closely with the founder of Userwise to design a liveops platform that helps mobile game developers retain players without adding operational complexity. The work focused on simplifying powerful tooling into clear, intuitive workflows that feel approachable, even for non-technical teams.
Cohesive product experience @ Tebra
Designing clarity through a high-growth healthcare merger
Following the merger of Kareo and PatientPop, I partnered with Tebra to help unify two mature healthcare platforms into a cohesive product experience. The work focused on creating shared structure, consistent interaction patterns, and a design system that supported scale, alignment, and long-term growth.
Misc. Work
I designed a workflow builder for Ikigai
I led implementation of web and mobile design systems
I designed the 0->1 banking flows for Treecard
I designed AI-assisted workflows at Proof
I designed a companion app for Keycare at Merck
I optimized and redesigned onboarding for Theoremreach
Connect
Reach me at andreapvollendorf@gmail.com